Terms of Service

01Acceptance of Terms

By using this Site, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding agreements
• If acting on behalf of an organization, you have authority to bind that organization to these Terms

02Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updated Terms will be posted with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

03Use of the Website

You agree to use this Site for lawful purposes only. You may not:

• Violate any local, state, federal, or international laws
• Attempt unauthorized access to systems, networks, or data
• Interfere with Site functionality or security
• Introduce malware, ransomware, or malicious code
• Engage in scraping, automated harvesting, or misuse of content

We reserve the right to suspend or terminate access to any user who violates these Terms.

04Services Disclaimer

TechSage Solutions provides managed IT services, cybersecurity services, cloud services, compliance consulting, data backup and disaster recovery solutions, help desk services, and related technology support.

Information on this Site is provided for general informational purposes only and does not constitute a contractual offer or binding agreement.

All client services are governed exclusively by a separate written agreement (including but not limited to a Master Services Agreement, Managed Services Agreement, or Statement of Work). In the event of a conflict between these Terms and a signed client agreement, the signed agreement controls.

05Cybersecurity & Technology Limitation of Liability

You acknowledge and agree that no IT system or cybersecurity solution can guarantee complete security. Even industry best practices, layered defenses, monitoring tools, and compliance frameworks cannot eliminate all risks. TechSage Solutions does not warrant or guarantee prevention of all cyber incidents, data breaches, ransomware attacks, business interruption, or data loss.

TechSage Solutions shall not be liable for:

• Cyberattacks or unauthorized access by third parties
• Client failure to follow recommended security practices
• Failures caused by third-party software, vendors, ISPs, or cloud providers
• Business interruption resulting from events outside our reasonable control

06Third-Party Software and Services

Our services may involve third-party products or platforms, including but not limited to cloud providers, cybersecurity tools, VoIP systems, backup vendors, and software manufacturers. TechSage Solutions does not control third-party services, is not responsible for their performance or availability, and makes no warranties regarding third-party products. Use of third-party services is subject to those providers' own terms and policies.

07Intellectual Property

All content on this Site — including text, graphics, logos, service descriptions, blog content, downloads, and branding — is the property of TechSage Solutions or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, transmit, or create derivative works without our prior written consent.

08Disclaimer of Warranties

This Site and all content are provided "as is" and "as available." TechSage Solutions disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and accuracy or completeness of information. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from harmful components.

09Limitation of Liability

To the maximum extent permitted by law, TechSage Solutions shall not be liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, business opportunity, or goodwill; or data loss or system interruption.

In no event shall TechSage Solutions's aggregate liability arising out of Site use exceed $500.

10Indemnification

You agree to indemnify and hold harmless TechSage Solutions, its employees, officers, and agents from any claims, damages, losses, liabilities, or expenses arising out of your violation of these Terms, your misuse of the Site, or your violation of applicable laws or third-party rights.

11Communications Consent (Email & SMS)

By submitting your information through our Site forms, you consent to receive communications from TechSage Solutions, including email communications, phone calls, and SMS or text messages if a phone number is provided.

Message and data rates may apply. You may opt out at any time. We do not sell personal information to third parties for marketing purposes. Please review our Privacy Policy for full details.

12Force Majeure

TechSage Solutions shall not be liable for delays or failures resulting from events beyond our reasonable control, including but not limited to:

• Natural disasters
• Power outages
• Internet or telecommunications failures
• Acts of government
• Cyberattacks
• Labor disputes

13Governing Law and Venue

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved exclusively in the state or federal courts located in Bexar County, Texas.

14Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15Contact Information

For questions regarding these Terms, please contact: